North East Ambulance Service staff and volunteers touch the lives of thousands of lives every year, making a real difference every day.

In the last year alone they:

• answered over 1 million emergency 999 and NHS111 calls 
• responded to almost 300,00 incidents that resulted in a patient being taken to hospital 
• treated and discharged 24,000 patients with telephone advice
• treated and discharged 92,141 patients at home
• completed 717,315 patient transport journeys
• volunteered more than 195,000 hours

Despite receiving 793 appreciations so far this year, much of our work goes on behind the scenes.

And this work doesn’t stop over Christmas, as they continue to work alongside emergency service and NHS colleagues throughout the region around the clock to keep the North East public safe.

This is our opportunity to say a small thank you to the people who answer your 999 and NHS111 calls, who dispatch our crews, who come to treat you and/or take you to hospital, who make sure you get to your hospital appointments, who keep our vehicles on the road and the back office staff who support the frontline.

Please feel free to leave a comment below to add your appreciation.